About Us /

Below you can find more information about our company

About Bespoke Befriending & Support Ltd

At Bespoke Befriending & Support Ltd we strongly believe that everyone has the right to choose the way in which they want to be cared for and supported. We respect individual privacy and dignity and offer choice in order to promote independence. We operate as a people focused business in every sense, through set principles in order to reach our aims. It is the underlying principle of Bespoke Befriending & Support Ltd to treat others, as we would wish to be treated ourselves, with respect, dignity and kindness. We aim to promote social inclusion. We endeavor to promote our client’s independence both at home and in the community.

We understand that people have different caring needs; our people-focused care varies from help for an hour a week on everyday tasks to 24 hour non-nursing care provision. Our personalised approach to caring is developed around people’s needs and we want to care for our clients’ well-being by ensuring they remain as independent as possible.

Our Aims

  • To ensure that quality is maintained in everything that we do.
  • To provide a service which is of a high standard.
  • To enable customers to live within their own home with support (wherever possible).
  • To continually provide an exemplary service to all clients.
  • To promote social inclusion through choice and community integration.
  • To ensure staff members are highly trained to meet the tasks necessary to offer a quality service.
  • To undertake quality assessments of needs and to exercise quality care management.
  • To carry out health and safety risk assessments around all customer care.
  • To ensure support packages comply with time-scales and are serviceable and deliverable.

Why Choose Us

Bespoke Befriending & Support Ltd is committed to a holistic person centred approach for the care planning process and will devise a care plan that is bespoke to the individual’s needs, wishes, and aspirations. All service users will be fully involved throughout the process and we encourage the service user’s family, friends and relevant professional bodies to participate in the care planning process.

Care plans will focus on the health and wellbeing and person centred choices and desired outcomes and aspirations of the individual. All service users will have health action plans that are completed by the health care facilitator and reviewed as and when circumstances change. The plan will focus on and promote independence, trust, choice and equality by developing personal life skills leading to more self-awareness and building on confidence of the individual.

The care plan is set out using a communication method or system appropriate to the individual and in a format that is easy to understand. It will be kept under constant review as an active document which service users will have full inclusion in. It will also be kept up to date of any change in circumstances that require a revision of the plan.

Meet Our Team

Richard Clarke

Richard Clarke

Registered Manager/Managing Director

The Responsible Provider and the Responsible Individual for Bespoke Befriending who has many years experience within learning disabilities and complex needs including autistic spectrum conditions.

Marie Hillman

Marie Hillman

Registered Manager

As the Registered Manager Marie will be responsible for the overall delivery and management of the service provision Including the running of the of the service alongside Marie's clear and professional Guidelines. Part of Marie's role will be to build up trusting and professional relationships with our service users parents and local commissioning teams including social services as well as ensuring that all contractual requirements and CQC quality standards are met across the organisation.

Daniel Harrison

Daniel Harrison

Team Leader

Daniel is responsible for leading a team of staff in a supporting living service along side the service service who he supports. Daniel is working towards completing his ILM level 3 in management and has knowledge and experience of supporting individuals who have a learning disability, physical disability as well as Autistic spectrum conditions, Daniel also has experience of being in a leadership role previously.

Shaun Barton

Shaun Barton

Company Secretary

Shaun Barton is the Company Secretary who has financial oversight of the Organisation's finances and Company administration duties.

Claire Whitfield

Mrs Claire Whitfield

Team Leader

Claire is a Team Leader in a supported living setting. She has an extensive amount of knowledge, skill, and experience in leadership and management. Claire also brings a training element to the role as she is a qualified 'Train the Trainer' in moving and handling. Her role also includes developing care plans, risk assessments, service reviews and rotas.

Emma Huxley

Emma Huxley

Care - Coordinator

Emma's role is to manage and over see the community services and she leads and manages a team of people, Emma has come from a background of team leading and has experience of leading large teams Emma has a good knowledge of supporting individuals with a learning disability, physical disability as well as Autistic spectrum conditions.

Service User Accomplishments

Daniel Baldawi

Daniel Baldawi

This is one of our service users who has been doing some work with ITN/Channel 4 with the program No Go Britain which investigates the difficulties faced by disabled transport users. At Bespoke we are very proud of this inspirational young man and his achievements that he is working towards. Keep up the good work Dan, we are all so proud of you.

Click here to be directed to Dans Website

If there is more that you wish to know please do not hesitate to Contact Us using the button to the right.